Lanboss Product Support

Product Support

Lanboss Product Support Information:
  • Standard Support
  • Product Life
  • Additional Services

Standard Support

At Lanboss we are dedicated to making your working life easier and more effective with our products and this continues into our standard support levels.   Below are details of the exemplary Installation Support and Software Maintenance offerings from Lanboss:

Installation Support

The time when most new Lanboss systems need support is during their installation and for the the first three in life.   To this end, Lanboss offers 3 months of email and telephonic support with every new full product license sold to make sure that the system is working correctly and meeting client expectations.   Need help now?
Contact support@lanboss.com

Software Maintenance

Many software houses charge separately for software maintenance and for upgrades. Lanboss does not. Its software maintenance is not only reasonably priced, but also covers both minor and major updates. This means that clients are always able to use the latest and most up to date versions of their licensed applications
The primary method for getting product support is through the Client Center on this site.   Here you get:
  • 90 days of Installation Support for all purchased licenses
  • Product Manuals, Quick Start Guides, Forms and Tips
  • A Forum for general questions and product update notifications
  • An extensive Script Library providing all manner of new capabilities for your system

Product Life

Current Version
End of Life
In Maintenance

Additional Services

Times are hard, budgets tight and workloads forever on the increase.   Despite these additional pressures, it is still expected that IT becomes more efficient, refined and detailed.   Lanboss can help here too with our Consulting and Support services that give you increased service levels at reduced costs Telephonic and remote access support are services that we offer to provide cover on a paid for basis. If you require higher levels of support, consider our consulting services, your hands-free route to success!